We would like to sincerely thank-you for your efforts in making the sale of our property and the acquisition of our retirement home a reality.  Your hard work and determination enabled us to surmount the sometimes-difficult circumstances in the era of the pandemic that we are all experiencing.  Your dedication in the pursuit of a solution that met our needs was noteworthy.  Your support during our transition to our new home enabled us to focus on the myriad of details that come with the move and set up of our new home.  This high level of service was not only for our latest transaction but has been a hallmark of your team’s efforts over the years.  We highly recommend you and your team. 

Susan and Nathalie, please accept our most sincere thanks,

F and B

Merci pour tout l excellent travail que vous, Nathalie et votre équipe fait pour moi et sa depuis 10 ans. J’ai souvent des questions finances pour mon hypothèque et vous êtes toujours la pour me répondre dans les plus bref délais et souvent même après vous heures de travail. Je suis très satisfait, heureux et fier de vous avoir pour mes affaires d’hypothèque. Je n’hésite jamais de vous recommander à mes collègues ou connaissance pour vos services. Je tiens à souligner l’excellent travail et services que j’ai reçu de la part de Nathalie durant votre absence. Elle a travaillé fort, durbet tard. Wow, même pour moi-même j’en aurais pas fait autant. Lol Je suis certain que madame Drummund doit être très fier de vous et votre équipe.



Thank you for the expertise, professionalism and value yourself and your team have shown my wife and I over the past few weeks through this process. I also want to apologize for any nagging, nervousness and anxiety on our behalf as we went through this process for our very first time.

Buying our first house is quite honestly one of the most terrifying things for me (and I have been shot at), and your grace and poise in dealing with me has honestly been exceptional. I could not recommend you and your team more highly to any of my friends in a similar situation and have already started doing so.

I look forward to future dealings with regards to our current mortgage, and of course the guaranteed « next house » those of us in uniform seem to buy every few years at posting time.


J’aimerais prendre le temps un fois de plus pour te remercier pour la facilité de renouveler ainsi que la confiance que je porte envers les services que toi et ton équipe rende aux militaires. Votre professionnalisme contribue grandement à la paix d’esprit pour des décisions financières importantes.


The team walked me thru all the products and got me the best pre-approval. During the transactions, we had shorter timelines than expected, but Susan and her team reacted quickly and liaised with the bank to sort it all out. Seamless liaison with the lawyer and others after… I do know we have the best rate possible and there is NO WAY we would have had the same service from a bank… Pleinement bilingue en plus… Merci Susan et toute l’equipe!


Thank you Everyone!
Wow, what a roller coaster of a ride that was!!
Susan, you were determined all the way, you never called it quits even with all the surprises that came up! You went over and above any expectations that I ever imagined we had to do! You are the Best and I hope that your team as well as Management is fully aware of how wonderful you are! Bobbi, when your Clients need a great broker that is willing to work hard and is excellent to work with, Susan is your girl! JM & WF

The last couple of moves where we knew we were buying a house were really stressful ones, but this one didn’t seem nearly so bad because we knew before we arrived here where we stood and what we had to work with.  That comfort level was completely as a result of all the work that you and your team put into our file, and for that I cannot thank you enough. You will definitely be our first choice if we have to do this once more, and I will be more than happy to recommend you to anyone that I know requiring the kinds of services that you offer.

Once more, thank you for everything.


Kindest regards…PK

Hi Susan, Jenny and Nathalie,
Thank you so much for the outstanding support. As always, it has been a pleasure to deal with your team. The quick response to questions and the willingness to take the time to explain things we didn’t understand is greatly appreciated. It will be our pleasure to refer friends and family to your office for their mortgage needs.